AMDY.IO
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AMD for Vicidial — Pricing

Monthly base + included detections + flat per-detection overage. No per-IP fees.

Start on Sandbox for free — 50,000 detections / month, no card. Upgrade anytime; downgrade anytime.

Sandbox

Free to try. No card required. Hard cap at 50K — no surprise bills.

$0/mo
50,000 detections / month
Hard cap — no overage charges, ever
  • One Vicidial server
  • Full real-time dashboard + analytics
  • Recording review with classification
  • Email support during evaluation
  • Hard cap at 50K — no overage charges, ever

Starter

Production-ready for single-room call centers.

$79/mo
500,000 detections / month included
$0.00025 per detection over included
  • Unlimited Vicidial servers
  • $0.00025 / detection over the 500K included
  • Daily summary email + anomaly alerts
  • Compliance audit log (TCPA; HIPAA under a BAA)
  • Detection log export — every classification, queryable
  • Email support, 24-hour SLA
Most popular

Growth

Most teams pick this — multi-room BPOs at 5M/mo.

$299/mo
5,000,000 detections / month included
$0.00015 per detection over included
  • Everything in Starter
  • $0.00015 / detection over the 5M included
  • Priority live-chat support, 4-hour SLA
  • Monthly optimization review (we look, you act)
  • Custom detection thresholds per campaign
  • Per-carrier FAS breakdown + anomaly alerts

Scale

Lowest per-detection rate for enterprise BPOs.

$999/mo
25,000,000 detections / month included
$0.00010 per detection over included
  • Everything in Growth
  • $0.00010 / detection over the 25M included
  • Dedicated success pod
  • White-label dashboard option
  • Compliance exports — TCPA, GDPR (HIPAA under a BAA)
  • Quarterly business review with engineering

Partner

Co-managed BPO programs, white-label, joint GTM.

from $2,000
/mo
Custom volume tier
  • Everything in Scale
  • Custom volume tier with negotiated overage
  • Co-managed BPO programs
  • White-label + joint go-to-market
  • Region-specific routing + SLAs
  • 24/7 escalation with solution engineering

Enterprise value program

Partner with us for white-glove delivery, measurable ROI, and insights your ops leaders can act on every week.

  • Quarterly ROI and connect-rate benchmarking deck
  • Predictive abandon and drop-rate forecasting with scenario modeling
  • Audit-log exports to support TCPA and regional compliance reviews (HIPAA under a BAA)
  • Secure data lake feed with raw detection telemetry and API access
  • Executive readouts with recommended campaign optimizations

Frequently Asked Questions

Everything you need to know about our pricing and plans.

Can I change my plan anytime?

Yes — upgrade or downgrade at any time. Changes take effect immediately and billing is prorated.

What happens if I exceed included detections?

Paid plans bill the flat per-detection overage rate shown on the card. Sandbox has a hard cap — you are never billed for going over.

Do you charge per IP or per server?

No. Connect unlimited Vicidial servers on any paid plan. We bill on detection volume only.

Do you offer refunds?

30-day money-back guarantee on all paid plans. Email [email protected].

Ready to get started?

Start free on Sandbox — 50,000 AMD detections / month, no card required. Install on your Vicidial server in 5 minutes.